Shipping policy

Everything on dazadashcam.com ships from our warehouse in New Jersey. Here is exactly what happens after you place an order.

Where we ship

We ship to all 50 US states and Washington D.C. We do not ship outside the United States at this time.

We can also deliver to PO Boxes and APO/FPO addresses through USPS.

Order processing

Orders are picked, packed and handed to the carrier within 1–2 business days. Business days are Monday to Friday, excluding US public holidays.

An order placed on a weekend or a holiday starts processing on the next business day.

Shipping cost and delivery time

Shipping is free on every order. There is nothing to choose at checkout and no shipping cost added to your total.

After processing, most orders arrive within 3–7 business days. Alaska, Hawaii and remote ZIP codes usually add 2–4 business days. These are carrier estimates, not guarantees.

Tracking your order

You will get a confirmation email the moment your order is placed, and a second email with a tracking number once the package leaves our warehouse.

Tracking can take up to 24 hours to show its first scan after a label is created. That gap is normal and does not mean anything is wrong.

Check your address before you pay

We ship to the address exactly as it is entered at checkout. If you notice a mistake, email support@dazadashcam.com within 12 hours of ordering and we will correct it before the package leaves the warehouse.

Once a package has shipped we cannot reroute it, and we are not able to refund orders sent to an incorrect address supplied at checkout.

Delays

Weather, holiday volume and local carrier disruptions are outside our control. If your tracking has not updated for 5 business days, contact us and we will open a trace with the carrier on your behalf.

Lost or damaged packages

Damaged in transit: photograph the outer box and the contents before unpacking any further, then email us within 48 hours of delivery. Those photos are what let us file a carrier claim and get a replacement out to you quickly.

Tracking says delivered but nothing arrived: check with your neighbours, building office and any safe-drop locations first — packages frequently turn up within 24 hours. If it has not, contact us within 7 days of the delivery scan and we will investigate and make it right.

Undeliverable and refused packages

If a package comes back to us as undeliverable — wrong address, unclaimed after carrier attempts, or refused at the door — we will email you to arrange a reshipment. A reshipping fee may apply. If you would rather have a refund, we will refund the order less the original outbound shipping cost.

Returns

Shipping and returns are separate. See our Refund Policy for the 30-day return window and how to start a return.

Questions

Email support@dazadashcam.com or call +1 (975) 208-3017. We reply within one business day.